This Cookie Policy explains how CliniVoice AI Ltd (“we”, “us”) uses cookies and similar technologies when you use our Service. This policy complies with the UK Privacy and Electronic Communications Regulations 2003 (PECR) and UK GDPR.
We use a minimal set of cookies, focused on essential functionality. We do not use third-party advertising cookies or tracking cookies. Our approach is privacy-first: we only set cookies that are strictly necessary or that you have consented to.
These cookies are strictly necessary for the Service to function. They do not require your consent under PECR. Blocking them may impair your experience.
| Cookie | Purpose | Duration | Type |
|---|---|---|---|
| sb-*-auth-token | Supabase authentication session | Session / 1 hour | Essential |
| __vercel_live_token | Vercel deployment preview authentication | Session | Essential |
| cookie_consent | Records your cookie consent preference | 12 months | Essential |
These cookies remember your preferences and settings to provide a personalised experience.
| Cookie / Storage Key | Purpose | Duration |
|---|---|---|
| clinivoice_dark | Dark mode preference | Persistent (localStorage) |
| clinivoice_onboarding | Onboarding tour completion status | Persistent (localStorage) |
We may use privacy-respecting analytics to understand how the Service is used and to improve it. Analytics cookies are only set with your explicit consent.
If we implement analytics, we will use a privacy-focused solution (such as Plausible or Vercel Analytics) that:
You can opt out of analytics cookies at any time via the cookie consent banner or by contacting us.
In addition to cookies, we use browser local storage and session storage for:
These items remain on your device until you clear your browser data or they expire naturally.
You can control and manage cookies in several ways:
When you first visit CliniVoice AI, a cookie consent banner allows you to accept or reject non-essential cookies. You can change your preference at any time by clearing your cookies and revisiting the site.
Most browsers allow you to refuse cookies or delete existing cookies. Instructions vary by browser:
Note: Blocking essential cookies may prevent CliniVoice AI from functioning correctly, particularly authentication and session management.
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. If we introduce new categories of cookies, we will seek your consent where required.
If you have questions about our use of cookies, please contact:
Questions? Contact legal@clinivoice.com